Digital & AI

Generative AI for Business

Beginner2 daysOnlineHRD Corp claimable

Generative AI is quickly becoming a practical productivity layer for modern organisations. This course introduces business users to safe, useful and repeatable ways to apply AI tools in daily work. Participants learn how large language models behave, where they add value, and where human judgement remains essential. The programme covers prompt design, document drafting, ideation, research support, meeting summarisation, workflow improvement and policy-aware use. Rather than focusing on hype, the course gives learners a grounded approach for using AI responsibly in Malaysian workplace contexts. Activities include developing prompts for HR, operations, sales, reporting and internal communication tasks. Participants leave with a personal prompt library and a practical adoption checklist for their teams.

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Learning Outcomes

Explain what generative AI can and cannot do
Write structured prompts for common business tasks
Improve documents, emails, proposals and summaries with AI support
Identify privacy, bias and accuracy risks
Build reusable prompt templates for team workflows
Create an AI adoption checklist for the workplace

Course Outline

Day 1

Core concepts and workplace use cases
Guided demonstration and applied exercises
Group discussion, review and implementation planning

Day 2

Core concepts and workplace use cases
Guided demonstration and applied exercises
Group discussion, review and implementation planning

Target Audience

Managers, executives, HR teams, operations staff, trainers, administrators and professionals who want practical AI productivity skills.

Prerequisites

No coding required. Participants should have basic digital literacy.

Assessment & Certification

Participants complete practical exercises, group activities and a post-course review. Certificate of attendance is issued by TVET Digital Academy upon completion.

Trainer Profile

Delivered by TVET Digital Academy approved trainers with relevant industry experience, facilitation capability and subject-matter credentials. Final trainer profile will be provided with the official course proposal.

Fee & Funding Note

This course may be claimable under HRD Corp SBL-Khas subject to employer eligibility and approval. Corporate group pricing and self-pay options are available upon request.